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Change SIM status imeddiately

路 One min read
Product Manager

We have improved the change SIM status flow by removing the transactional states ("Moving to*") and by applying the changes immediately.

What鈥檚 fixed or improved?#

  • Change SIM status immediately - The SIM status flow was improved execute this type of changes immediately and without a transactional "Moving to *" state. With this, the change status flow has a better SLA and is more resilient. More details on SIM Life-cycle section.

  • Duplicate pre-active options - We removed a duplicate "Pre-Active" entry in the SIM status dropdown filter in the SIM list. More details on SIM List section.

General usability improvements

路 One min read
Product Manager

We have improved the usability on some of the features.

What鈥檚 fixed or improved?#

  • SIM card notifications - The SIM card notifications screen was not displaying correctly when the SIM had a notification for SMS service suspension. This has been improved to list all notifications correctly.
    More details on Notifications section.

  • Select countries for rules - In the flow for creating or modifying an event rule with a "New country/network" trigger, users were facing an issue after filtering for a country (from the list of available countries) and trying to move it to the selected countries list, frequently a different country was moved instead. This section of the rule flow was improved to always move the selected country.

  • Filter by date calendar in SMS History - The date picker filter option from the SMS history screen was being displayed with a transparent background which made it harder for users to select a date. We have already fixed this and users can now see the date picker correctly.

sms_history_date_picker

Prepaid topup limit

路 2 min read
Product Manager

Limit the number of topups in organizations with prepaid plans. Reviewed sub-organization permissions logic. Improved emails with attachments.

What鈥檚 new?#

  • Prepaid topup limit - Organizations with a prepaid business model and with the ability to top up SIMs with a new rateplan can now limit the number of top ups for all SIMs from sub-organizations which allows to control costs automatically. Each sub-organization can now have a limit on the number of top-ups per rateplan otherwise it will be unlimited.

sub_organizations_list_manage_topups Manage top up action in Sub organizations menu

sub_organizations_set_topup_limits Set limit per rateplan

These organizations can also check their existing top up limits in the sub-organization details page:

sub_organizations_topup_limit_information Sub-organization details page

More details on Sub-organizations section.

What鈥檚 fixed or improved?#

  • Organization permissions - Sub-organizations have a set of permissions that can be set at any time and are used to manage the access of sub-organization users to some features. Some of these permissions can influence the configuration and outcome of event and usage rules and we have reviewed this logic so that rules can act accordingly.
    More details on Rules section.

  • Email communications - We have improved our email dispatching process to make it more resilient when attaching files to this communication type. We have also took the opportunity to review some of the existing email templates to make them more aligned with the Truphone brand.

email_attachment_sample

Get SIM details API bugfix

路 One min read
Product Manager

We updated IoT Portal to fix an issue on the API to get SIM details.

What鈥檚 fixed or improved?#

  • Get SIM details APIs - IoT Portal APIs to get SIM details including its current status was returning a wrong status value when a SIM was in Pre-Active state. According to the IoT Portal API documentation for the three available versions (v2.0, v2.1 and v2.2) of the API to get SIMs, the expected value for a Pre-Active SIM is "PRE-ACTIVE" but the API was returning "PRE_ACTIVE". This was fixed and the API is working again as described in the documentation.

Session status and duration

路 One min read
Product Manager

Session status and duration incorrectly displayed for short data sessions

What鈥檚 fixed or improved?#

  • Session status and duration - Occasionally, The session status and start date of a SIM in IoT Portal was not being correctly displayed when a SIM connected for just a few seconds. The session status would most likely remain as online even though the SIM was offline. We improved the performance of this feature so that it can track the session status with more accuracy.

ongoing_data_session

More details on SIM session status section.

SIMs without rateplan

路 One min read
Product Manager

Send SMS feature in SIM list is available again and SIM details was improved to display SIMs without rateplans.

What鈥檚 fixed or improved?#

  • Send SMS - We fixed a bug in the SIM list feature that was preventing users from accessing the Send SMS feature directly from the SIM list. This is available again for all SIMs with SMS service enabled

ongoing_data_session

  • SIM Details - Up until now, all SIMs provisioned in IoT Portal need to be associated to a rateplan. We changed this requirement to support a use case where a prepaid plan gets depleted or expired and the SIM doesn't hold a valid plan anymore. When this happens, the SIM details page will show that there is no rateplan and the SIM will be a suspended status.

ongoing_data_session

SIM list general improvements

路 One min read
Product Manager

We added a counter for rateplan changes and improved the SIM list feature user experience.

What鈥檚 new?#

  • Rateplan changes counter - Users can now check how many rateplan changes a SIM has had. This information is available under "Billing Information" on the SIM details page.

sim_details_billing_information

What鈥檚 fixed or improved?#

  • Filter by provisioning date - The SIM list was not calculating the correct number of pages whenever the applied filter was the provisioning date. This has been fixed to match the exact number of pages.

  • Filter by rateplans - The rateplan dropdown filter on the SIM list was displaying duplicate rateplans making it hard to find distinct ones from the list. This filter was improved to list the distinct rateplans.

SIM list

路 One min read
Product Manager

SIM list is now faster and more resilient

What鈥檚 fixed or improved?#

  • SIM list - The SIM list feature was improved to load the SIMs faster and we also fixed some bugs related to filters. This feature is now more resilient and provides a better user experience.

sim_card_list4

More details on SIM list section.